Privacy Policy

1. Information We Collect

When you submit an assessment inquiry, request a load audit, or contact our engineering teams in Aba, Port Harcourt, or Lagos, we collect only information necessary to deliver clean energy engineering services:

• Full Name, Phone Number, and Email Address
• Installation Site City and Geographic Property Type
• Estimated Electrical Load Data (appliance inventory, generator fuel consumption, electricity bills)

2. Purpose of Data Processing

Your personal and facility data is processed strictly for:

• Conducting precision solar photovoltaic and lithium storage engineering calculations.
• Coordinating physical site inspections and load data-logging visits.
• Transmitting formal system design proposals and technical single-line schematics.
• Providing ongoing post-commissioning maintenance and telemetry alerts.

3. Confidentiality & Non-Disclosure

We treat your commercial and domestic energy data as strictly confidential. XCEX Energies does not sell, lease, or distribute customer details to third-party marketing brokers or unauthorized external vendors.

4. Data Security & Storage

All customer telemetry, site photos, and contact submissions are stored in encrypted environments protected by industry-standard access controls.

5. Contacting the Data Protection Officer

If you wish to review, update, or request the deletion of your personal data, please contact our administrative desk:

Email: contact@xcexenergies.com
Telephone: +234 813 757 5703
Regional Service: Aba, Port Harcourt, and Lagos, Nigeria.